Job Description
Head of Branch - Commercial Insurance
Location: Manchester (Hybrid)
Salary: Up to £120K + bonus
Are you an accomplished leader in the Commercial Insurance sector? We are proud to be partnering with an expanding, independent insurance brokerage who are looking for a Head of Branch to establish and lead its new Manchester office. This is an exciting opportunity to develop a regional hub, drive growth, and cultivate a high-performing team within a supportive, values-driven environment.
About the Role As Head of Branch, you will oversee all aspects of the Manchester office, combining strategic leadership with hands-on growth and business development. You'll nurture your own client portfolio while enabling your team to deliver outstanding service and achieve ambitious growth targets.
Responsibilities
Leadership & Team Development
* Inspire and guide a regional team, embedding the organisation's core values and standards.
* Attract, onboard, and develop skilled Client Directors, Account Executives, and administrative staff.
* Promote a collaborative, motivating, and professional workplace culture.
Business Growth & Client Management
* Manage and expand a portfolio of commercial clients.
* Spot and secure new business opportunities across the region.
* Plan and implement local sales initiatives and marketing activities to raise the branch profile.
* Forge strong connections with local referrers, partners, and professional networks.
Operational Oversight
* Ensure smooth day-to-day operations, delivering excellent client service while maintaining compliance.
* Track branch performance against targets and provide updates to senior leadership.
* Uphold regulatory standards and internal processes.
Market Engagement
* Maintain strong client relationships, ensuring high levels of retention and satisfaction.
* Represent the company at industry events, forums, and networking occasions.
* Work with insurers and partners to provide clients with competitive, tailored solutions.
Who We're Looking For
* Proven experience leading teams within a commercial insurance brokerage.
* Strong understanding of commercial insurance products, ideally with experience in sectors such as Construction, Logistics, or Waste Management.
* A track record of growing and managing a significant book of business.
* Commercially astute with a history of delivering profitable results, with a strategic outlook.
* Leads by example and motivates teams to succeed.
* Engaged in business development and client relationship-building.
* Maintains high standards, accountability, and clear communication.
* Encourages a positive environment where colleagues can thrive.
* Cert CII or above desirable
Why Join
* The chance to shape and develop a new regional office for a growing broker.
* A supportive, development-focused culture with clear progression opportunities.
* Competitive remuneration, bonus scheme, and additional benefits.
* Flexibility, autonomy, and access to experienced senior leadership support.
* Long-term incentive scheme linked to the branch's success.
* Ranked as one of the UK's best businesses to work for
What's On Offer
* Highly competitive salary and bonus
* 28 days annual leave plus bank holidays, holiday purchase scheme and your birthday off
* Hybrid working (typically 3 days in the office)
* Enhanced Group Personal Pension
* Private Healthcare
* An array of health and wellbeing benefits, company cash plan,
* Income protection and life assurance
* Enhanced sick pay and parental leave
* Paid leave for volunteering
If you are a proactive, commercially minded leader ready to make an impact, this is your chance to join an ambitious, independent brokerage and shape the future of its Manchester office.
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