This is a great opportunity to take the first steps in your hospitality career and work as part of Food & Beverage Team with Surya Hotels, reporting to & working with the hotels management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.
The Dragonfly Colchester hotel offers a relaxing and comfortable place to stay whether travelling for business or leisure. With Colchester’s historic City Centre just a few minutes away and the beautiful Essex countryside close by, it’s the ideal base from which to explore the local area. Inside the Dragonfly Hotel in Colchester, you’ll find every amenity that’s required for our guests to feel like it’s a home from home in one of our 50 rooms, such as free WiFi, 43” flat screen TVs, ironing & tea and coffee making facilities and gloriously welcoming Hypnos beds. Our family hotel offers a personalized experience at an extremely affordable price.
To be a successful part of our Food & Beverage team we're looking for someone who has:
* A positive, can do attitude towards all customers and other team.
* Thirst for knowledge toward learning all things food and drink related, learning about spirits, wines, cocktails and the “perfect serve” to each customer
* A willingness to learn about different food styles and service, learn the menus and understand how to explain each dish to a customers
* A strong communicator who enjoys engaging with customers in a lively, fast‑paced environment
Now you know what we are looking for in a Food & Beverage Team Member, below is what we offer you:
What we can offer you:
* Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
* Stream – we offer the ability to access your wages as you earn them, or save as you earn too!
* Discounts up to 50% on meals and stays across the whole group around the U.K.
* Development programme to support you grow into a “Hospitality Superstar” with clear progression pathways, internal promotions and access to apprenticeships.
* Bike to work/ Bus saving scheme
* Flexible working hours
* Free on-site parking (site dependent)
* Inclusion in tronc scheme (tips)
* AE Pension
In return we ask as an F&B Assistant that you:
* Give great service to guests - taking guests orders, serving food & drinks, taking payments and giving great service to customers
* Meet all site standards of service & work within the team leading to a great guest experience.
* Have/develop a good understanding serving coffees, alcohol and wine to both a bar and restaurant environment.
* Opening and closing shifts which will include weekends & bank holidays on a pro rata basis
* A willing to continue your development with both in-house and external training sessions.
As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join the us!
Stay. Explore. Discover.