Job Title: Assistant Property Manager (Block Management)
Location: London W3
Salary: £28,000 - £32,000 per annum
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 9:00 AM to 5:30 PM (37.5 hours per week with a 1-hour lunch break)
Job Description
Role Overview:
About the Role
We are seeking a detail-oriented and proactive Assistant Property Manager to join our Block Management team. This role offers an excellent opportunity to develop your career in property management, working closely with a Property Manager to oversee residential and commercial blocks. You'll be responsible for ensuring smooth day-to-day operations, compliance with legal obligations, and high standards of customer service for residents and leaseholders.
Key Responsibilities
* Act as a first point of contact for leaseholders, residents, and freeholders
* Assist with managing service charge budgets, reconciliations, and financial reporting
* Help prepare and issue service charge demands and end-of-year accounts
* Log, prioritise and coordinate maintenance requests and repairs
* Obtain quotes and liaise with contractors and surveyors
* Conduct regular property inspections and ensure compliance with H&S and fire regulations
* Maintain accurate records of maintenance activities and contractor performance
* Support Section 20 consultations for major works and long-term agreements
* Organise and attend resident and directors' meetings and AGMs
* Assist with resolving leaseholder disputes in a professional manner
* Distribute important notices and keep communication clear and timely
* Keep up to date with property legislation, lease obligations, and industry best practices
Qualifications and Experience Required
Essential:
* Previous experience in property management or lettings support role (preferably within block management)
* Understanding of leasehold management and service charge administration
* Familiarity with Section 20 consultation requirements under the Landlord and Tenant Act 1985
* Excellent communication and interpersonal skills
* Strong organisational and administrative skills with attention to detail
* Confident using Microsoft Office (Word, Excel, Outlook)
* Comfortable using property management and maintenance platforms such as Qube PM, Propman, Blockman, Fixflo, or similar systems
Desirable:
* IRPM qualification or working towards it
* Experience handling compliance tasks such as fire risk assessments and H&S inspections
* Understanding of relevant building regulations and planned maintenance programmes
* Experience liaising with accountants and reviewing service charge accounts
What We Offer:
* 20 days of holiday plus bank holidays.
* Competitive salary
* Industry and general training support.
* Support from an established and experienced team, with great team spirit
* Extensive client contact.
* Opportunities for career development towards becoming a fully qualified Property Manager.
Additional Information:
* Working Hours: Monday to Friday, 9:00 AM to 5:30 PM (37.5 hours per week with a 1-hour lunch break).
* Job Type: Full-time, Permanent.
* Salary: £28,000 - £32,000 per year
* Benefits: On-site parking.
* Expected Start Date: ASAP
Job Types: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
Benefits:
* On-site parking
Experience:
* Property Management: 2 years (required)
Work Location: In person