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Operations manager eprr - internal

Bridgend
Welsh Ambulance Services
Operations manager
Posted: 29 April
Offer description

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE TRUST

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO MEET THE NEEDS OF THE SERVICE

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST

The Operations Manager – EPRR leads the operational planning and delivery of emergency preparedness, resilience, and response arrangements in support of complex national events. The role is responsible for event risk assessment, business continuity planning, preparedness activity, and ensuring plans are proportionate, scalable, and aligned with multi‑agency command structures.

The post holder coordinates operational engagement with event organisers, local authorities, and emergency service partners, and leads the operational delivery of live events, including staffing, vehicles, and specialist assets. Acting as the key link between EPRR and EMS, the role supports training, exercising, live event delivery, and post‑event debriefs, and deputises for the Locality Manager where required

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.


Main duties of the job

The post-holder will be responsible for working as part of the Trust’s Emergency Preparedness, Resilience and Response (EPRR) Team to fulfil its Civil Contingencies obligations in relation to the Civil Contingencies Act (2004), and meet the 6 core requirements of the Act:

· Assess the risk of emergencies occurring and use this to inform contingency planning.
· Put in place emergency plans.
· Put in place Business Continuity Management arrangements.
· Put in place arrangements to make information available to the public about civil protection matters and maintain arrangements to warn, inform and advise the public in the event of an emergency.
· Share information with other local responders to enhance co-ordination.
· Co-operate with other local responders to enhance co-ordination and efficiency.


The post holder will be a key member of the Emergency Preparedness, Resilience and Response (EPRR) Team, responsible for:

· specialist leadership and advice in relation to event planning and business continuity activity.


Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.


Detailed job description and main responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac


Person specification


Qualifications and Knowledge


Essential criteria

* Educated to degree level in relevant field or equivalent experience.
* Evidence of ongoing professional development specialist knowledge in business continuity, event planning and emergency planning procedures, acquired through training and experience.
* Understanding of partner organisations roles and responsibilities during and emergency.


Desirable criteria

* Broad understanding of the key determinants of health emergency preparedness and the Civil Contingencies Act.


Experience


Essential criteria

* Experience of working across professions and organisations in relation to event planning.


Desirable criteria

* Able to provide examples of business continuity, event planning and emergency preparedness work which has made a real difference in the development of services.
* Experience of working on projects.

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