Job Title: Membership Administrator
Contract: Full-time
Working Model: 80% attendance in the Chelmsford office
Salary: £26,000 per annum
Start Date: May 2024
My client, a membership organisation is recruiting for a Membership Administrator.
Main Responsibilities of the Membership Administrator:
* Membership renewals and engagement; payments and general queries.
* Proactively making outbound calls with existing, lapsed members.
* Updating CRM.
* Purchase Ledger - process direct debit payments, invoicing, chase outstanding queries.
* To provide ad hoc support as necessary from time to time.
Essential Skills:
* Proactive, a self-starter with excellent customer service skills.
* Excellent verbal / communication skills, internally and externally.
* Excellent telephone and people skills.
* Organisational skills: Able to prioritise own workload and meet tight deadlines.
* Accuracy and attention to detail.
* IT / Microsoft Skills / MS Dynamics
To apply for the Membership Administrator role please send us your CV and indicate your notice period.
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 wo...