Job Title: Service Technician
We are looking for enthusiastic service technicians to strengthen our UK team.
Responsibilities:
1. Installation and commissioning of our residential and commercial locations.
2. Independent and self-responsible execution of maintenance, repair, and training at our customers' sites.
3. Instruction of customers and implementation of customer-specific settings on site.
4. Providing customer advice regarding technical equipment and services.
5. Updating the knowledge base used by other technical support staff with new troubleshooting information.
6. Documenting, editing, monitoring, and coordinating assignments independently using support tools and CRM.
Qualifications:
* Completed electrotechnical training or a relevant degree.
* High affinity for photovoltaics with initial experience in service, customer service, or maintenance.
* Confident and situational communication skills, always maintaining a friendly demeanor with customers, employees, and partners.
* Proficiency in all common Microsoft Office products.
* Excellent command of English.
Additional Information:
Ideally based north of Birmingham with comfort for regular nationwide travel.
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