Overview
The Council’s Strategic Housing Service is looking to recruit a Temporary Accommodation Support Officer to support the team with managing properties used for temporary accommodation for those who are homeless and providing support to help them manage their pathway from homelessness to moving on.
This role is within the Strategic Housing Service’s Business and Performance team, which is responsible for the management of temporary accommodation including the collection of income, management of tenancy agreements, the monitoring of performance and the development of policies and procedures.
This requires experience of processing data, financial processes and transactions, excellent administrative skills and ideally an understanding of housing issues such as landlord and tenant functions, homelessness and working with the public.
This is an excellent opportunity to gain insight and experience of operational and strategic housing issues as well as housing management within a high-performing housing service.
Responsibilities
You will be required to:
* support the team with managing properties used for temporary accommodation for those who are homeless
* provide support to help service users manage their journey from homelessness to moving on
* assist with processing data and financial transactions and related admin tasks
* contribute to the monitoring of performance and the development of policies and procedures
Requirements / Qualifications
* experience of processing data, financial processes and transactions
* excellent administrative skills
* ideally an understanding of housing issues such as landlord and tenant functions, homelessness and working with the public
Additional Information
* This is a part-time role of 18.5 hours per week
* based at the Civic Centre with possible travel or work from other locations as required
* Interviews are currently scheduled for 10 April 2026
* Please note that if sufficient applications are received before the closing date, we may close the role early
* Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment; a range of policies and procedures are in place to promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process includes pre-employment checks such as safeguarding training, references and ensuring compliance with Disclosure and Barring Service processes.
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