VANRATH are delighted to be partnering with a large Housing Association in Northern Ireland with the recruitment of an Administrator to join their vital response and maintenance team based in South Belfast. What's in it for you? £27,254 salary Temporary contract (maternity cover until January 2027) Hybrid working available About your next employer You'll be joining a well-established organisation operating within the housing and property management sector. The business delivers essential services to tenants and communities, ensuring properties are maintained to a high standard and that customer needs are met efficiently. About you Previous experience in a fast-paced administrative role handling high volumes of calls and queries Strong customer service skills with experience dealing with internal and external stakeholders Proficient in Microsoft Office (Outlook, Word, Excel) High level of accuracy and attention to detail Ability to prioritise workload and meet deadlines Strong communication skills, both written and verbal Ability to work independently and as part of a team What you'll do Act as a first point of contact for customer queries via phone and email Log and prioritise maintenance requests, ensuring accurate records are maintained Raise orders, process data and update property records Handle complaints in line with organisational procedures Produce reports and KPI data for the team Support finance processes including purchase orders and invoicing Maintain accurate filing systems in line with data protection requirements For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence. IND04 Benefits: Additional Benefits