This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast‑paced, supportive environment. As a Payroll Administrator at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you’re new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider.
Your Team:
You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment.
Your Impact:
As a Payroll Administrator, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you’ll help ensure that clients’ payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end‑to‑end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR’s reputation for excellence in the industry.
Role Responsibilities:
* To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments.
* Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels.
* Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data.
* Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy.
* Identification of payment or data errors.
* Efficiently manage your schedule and tasks to prioritise workload and meet deadlines.
* Provide customers with regular updates and relevant information regarding payroll-related matters.
Benefits to support you personally and professionally
Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:
* Access to over 60 internal training courses, professional qualifications, and cross‑departmental mentoring and coaching programs
* 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
* Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
* Enhanced Family leave
* My MHRewards offering discounts at over 900 retailers
* Monthly employee recognition program and departmental awards
* Referral bonus scheme of up to £2,000
* Employee‑led social events such as running clubs, football teams, book clubs, and bake‑offs
* On‑site subsidised restaurants offering a variety of fresh meals daily
* Opt‑in benefits schemes such as private medical insurance and dental coverage
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