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Catering operations executive

St Andrews (Fife)
The R&A
Operations executive
Posted: 19 February
Offer description

Job Title: Catering Operations Executive

Department: Championships

Reporting To: Catering Operations Manager - Championships

Direct Reports: 0

Version

Job Purpose

To provide efficient coordination and administrative support to the Catering Operations Management and their external stakeholders to ensure that catering operational delivery, processes and workflows run effectively and to agreed deadlines across R&A's professional championships.

Key Accountabilities

* As directed by the leadership, plan and deliver key catering projects escalating complex issues to Catering Operations Manager if necessary. Responsible for setting project plans and timescales, budget tracking, liaison with internal and external stakeholders as required to ensure project delivery within the agreed tolerances.
* Responsible for the administrative and operational delivery of various project across both our professional championships, escalating complex issues to the senior team when necessary. Working with various internal and external stakeholders, including patrons, to set and deliver project plans and timescales and to act as the key point of contact during planning and onsite delivery. Liaise with key contractors and partners regarding operational project delivery ensuring key milestones and actions are tracked and logged appropriately.
* Fully service all catering/design project meetings including preparing agendas/documents, minute taking, coordinating actions and distributing information, ensuring meetings run successfully. Manage and maintain all catering documentation following the departmental processes, ensuring correct filing folders are used and kept up to date. Research, analyse and produce written reports on a variety of topics for professional championships, as required, to assist the department with benchmarking against other similar events.
* Prepare reports and proposal documents related to catering, distributing to the wider team/Catering Operations Manager as appropriate, to aid in their decision-making.

Resource

* Track pre-determined project budgets, ensuring spend is on track and budgets not exceeded.

Expertise

* Highly organised and proactive with a positive, can-do attitude and the ability to thrive in a fast paced environment
* Practical experience of working within the catering or hospitality industry.
* Desirable to have experience in the events industry
* Exposure to team coordination and contractor management.
* Desirable to have involvement or experience in budget holding/ tracking
* Proficient knowledge of Microsoft Office, including Word, Excel, Outlook and PowerPoint.
* Scottish National 5 qualifications in English and Maths, or equivalent.

This job description is written as an indication of the nature and scope of duties and responsibilities. It is not intended as a fully descriptive or definitive list and jobholders will be expected to carry out other duties assigned which are appropriate to the position.

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