Job Description
\n Service Support & Hot Job Coordinator\n
\n Job Description\n
Telent’s Infrastructure Services team, part of the Network Services division, is looking for a Service Support & Hot Job Coordinator to support Fibre Build project delivery, with a focus on Health & Safety.
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This hybrid/agile role requires travel to either our Warwick or Chorley office at least one day per week, with home working flexibility. A full UK driving license is preferred.
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This is a pivotal role requiring a strong background in administration and coordination. You will monitor and maintain SLA compliance for critical jobs, validate processes, and manage Health & Safety-related activities. You’ll support the PMO & Service Control team by ensuring third-party implementation consistently meets performance criteria. You'll also handle emergency and welfare job orders, ensuring timely responses, and work with multiple external stakeholders to ensure critical deliveries are completed on schedule.
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What you’ll do:
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1. Coordinate utility prints, hazard checks, and obtain permissions for Telent and subcontractor site activities
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2. Liaise with internal teams, subcontractors, and third-party asset owners to secure safe work permissions
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3. Support and maintain performance frameworks that align with business goals and drive improvements
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4. Manage thir...