The Advert
Are you passionate about supporting learners from diverse backgrounds? We’re looking for an enthusiastic and organised ESOL Programmes Advisor to help deliver high-quality English language programmes for speakers of other languages.
In this role, you’ll provide assistance to learners with enrolments and course enquiries, provide administrative support with programme delivery, and work closely with teaching staff to ensure a positive and inclusive learning experience. Strong communication, ITC and problem solving skills, cultural awareness, and a commitment to learner success are essential.
NESCol is a disability confident employer. We offer a variety of working options in line with business requirements and place great importance on staff wellbeing. We welcome and encourage applicants from diverse backgrounds.
The closing date for applications will be 24th June 2026.
Person Specification
(criteria marked * are desirable, all others are essential)
QUALIFICATIONS
1. *HNC Administration & Information Technology (or equivalent) (SCQF Level 7) or equivalent industrial administration experience
2. Standard Grade (or equivalent) in English.
3. *Advanced ECDL/ICDL Level 3 ( including mail merge and using formulas in spreadsheets )
EXPERIENCE AND KNOWLEDGE
4. Experience of working in a customer care focused environment.
5. Experience of Windows based computer packages.
6. Experience of cash handling and reconciliation.
SKILLS
7. Communication skills.
8. Organisational skills.
9. Interpersonal skills.
10. Keyboard/computer skills.
11. Clerical/admin skills.
12. Problem solving
PERSONAL QUALITIES
13. Pleasant manner face to face, on the phone and through email.
14. Positive attitude.
15. Flexible approach to work.
16. Ability to project warmth and interest in others.
17. Smart and well presented.
18. Ability to work and remain calm under pressure.
19. Ability to maintain confidentiality.
20. Ability to work independently as well as part of a team.
ADDITIONAL REQUIREMENTS
21. Commitment to College values and equal opportunities
22. Able to travel between College sites on a regular basis
23. Ability to work as needed to meet the demands of the post