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Customer service advisor yard

Royston
STARK Building Materials UK
Customer service advisor
Posted: 25 September
Offer description

Overview

Join to apply for the Customer Service Advisor Yard role at STARK Building Materials UK.

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who is passionate about great service. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours – 7.00 – 17.00, Monday to Friday and every 2nd Saturday morning 8-12.


Responsibilities

* Welcome customers to the branch and take an active interest in their projects.
* Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values.
* Help to prepare customer orders, load and unload customer and supplier vehicles using a forklift truck (training will be provided) to minimise manual handling.
* Check incoming deliveries and report missing or damaged products.
* Maintain stock levels in both the shop and yard areas, carrying out regular stock counts.
* Keep the branch looking clean and tidy to make a great first impression on our customers.
* Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.


What’s in it for you?

* Retirement Savings Plan (Pension) – with Legal & General.
* Life Assurance – from your first day of employment you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of Pensionable Earnings, the lump sum increases to 4 x your Pensionable Earnings.
* WorkPerks – access hundreds of discounts via Reward Gateway.
* Aviva Digicare+ Workplace App (digital GP, second medical opinions, mental health support, bereavement service, nutritional advice).
* Voluntary benefits such as Car Salary Sacrifice with VWFS, Cycle2Work, Benenden Healthcare, and Critical Illness Cover.
* Employee Discount.
* Refer a Friend scheme.
* Wellbeing Centre via WorkPerks.
* New Reward and Recognition programme – launching soon.


Required Skills and Experience

* Previous industry experience preferred but not essential.
* Strong organisational skills with the ability to prioritise work effectively.
* Strong communication skills.
* Confident working both indoors and outdoors.
* A health and safety focus.
* Comfortable in a role involving extensive manual handling of bulky items.


About Us

At Jewson, we’re part of STARK Building Materials UK and are dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly, collaborative team committed to doing it well.

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