Principal Officer - Repairs – Housing
Loughborough
Contract
£35 per hour limited paid via umbrella company inside IR35
Our client is looking for an experienced is looking for a Principal Officer - Repairs – Housing
Variable with a minimum 2 days in the office. This will be reviewed.
Lead the responsive repairs team, maximising the productivity of in-house labour, and
manage external contractors to deliver a high-quality repairs service.
Lead the Business Support Team to support delivery of a high-quality repairs and voids service.
Work closely with colleagues across the Council including those in voids, tenancy
management, and the wider repairs and investment team, monitoring all repairs, from
identification to completion.
Manage disrepair claims and customer complaints.
Proactively identify opportunities to improve performance and implement agreed
initiatives to support the fast and efficient progression and completion of repairs.
Deliver a high quality and safe repairs service, achieving compliance with regulatory and locally set standards and a high level of customer satisfaction.
Produce and analyse management and performance information, and customer insight to identify and deliver improvements.
Lead meetings, and support effective communication between internal departments,
colleagues, and contractors, to support the fast and efficient progression and completion of repairs.
Provide cover in the absence of the Principal Officer - Voids.
This is one of many roles we are recruiting for please visit our website colbernlimited co uk
A relevant construction-related qualification i.e., degree/membership of RICS/CIOB, or equivalent experience in the sections below.
Evidence of continuing personal and professional development relevant to the role.
EXPERIENCE & SKILLS
Experience of managing high-quality property repairs services.
Extensive experience, knowledge, and understanding of property repairs programmes and delivery.
Experience of leading and managing a team, and ability to motivate, and empower others to achieve high performance in all circumstances and foster a positive working
environment.
Ability to direct, control, and manage resources, including both in-house and contracted labour and services, and associated budgets.
Ability to find and implement creative and innovative solutions to problems and improve processes.
Experience of working across teams to deliver shared aims and objectives.
Experience of identifying, monitoring, and managing risk.
Knowledge of legislation and best practice in construction health and safety.
Ability to prepare, interpret, develop, and report on performance data.
Excellent numeracy and literacy skills.
Computer literate with the ability to interpret computer information
systems and asset databases.
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer