Job overview
Digital services have an exciting new opportunity for a Part-time systems administrator position (fixed term contract for maternity cover) across both Northern Lincolnshire and Goole NHS Foundation Trust and Hull University Teaching Hospitals Trust to provide system administration and management support for our clinical and adminstrative systems as needed across both Trusts. This is a fixed term role for 9 months 18.75 hours per week or 6 months at 27.5 hours per week.
The post will be based mainly across Scunthorpe and Grimsby with potential requirement to work at the Trusts' other sites at Goole, Hull Royal Infirmary and Castle Hill Hospital. We offer hybrid working with some time onsite and some time working from home.
The post holder will be part of the digital team and will work closely with other members of the digital team, and system users .
We are looking for an experienced, motivated and talented individual to join our digital services team to play an important role in the support of users and the configuration, maintenance, training and administration of the clinical systems under your remit. You will have excellent communication skills, possess a logical approach to troubleshooting, be able to assess issues and prioritise your workload to respond to issues promptly, and be able to use your initiative and work with minimum supervision.
Main duties of the job
Duties will include but not limited to:
1. Support tasks to ensure smooth running of clinical systems
2. Supporting users in their use of clinical systems
3. Set up user accounts, removing leavers, and routine housekeeping tasks
4. Routine set-up and configuration of the system
5. Monitor data quality
6. Create and manage system reporting
7. Support super users to create and amend clinical templates, letters, forms etc.
Working for our organisation
Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Detailed job description and main responsibilities
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Person specification
Knowledge and Skills
Essential criteria
8. Knowledge of system administration role and tasks. Proficient in system administration for diverse IT environtments, ensuring seamless operations and security
9. Proven skills in troubleshooting, diagnosing and resolving hardware, software and network issues efficiently
10. Proven excellent communication skills to collaborate with cross-functional teams and support end-users effectively. Proven ability to suggest and introduce changes to the way that information is input and produced. Proven ability to use intiative and work with minimum supervision
Education and qualifications
Essential criteria
11. 2 years experience using complex information systems
12. Appropriate computer literacy qualification
Occupational experience and abilities
Essential criteria
13. Proven track record of successful IT systems administration in healthcare or similar environments
14. Demonstrated ability to implement and manage complex IT solutions to meet organisational needs
15. Familiarity with regulatory requirements in the healthcare sector to ensure compliance and data security
Employer certification / accreditation badges