Length of employment:
Job Summary:
The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid understanding of our workforce is vital.
The Digital Engagement Team were formed to engage, using innovative and authentic content to inspire the main target audience, telling soldier's stories. It is an exciting and new project that allows junior soldiers to create and edit content, live stream and engage with the audience via the apps, Reddit and Discord.
This position is advertised at 37 hours per week.
Job Description:
Key responsibilities for a Digital Engagement Support Officer:
* The support officer will assist with governance and administrative tasks to ensure the team comply with GDPR and Army processes for consent and metadata, whilst delivering high quality content.
* You will receive training in video editing to provide resilience in the team and will act as first point of contact, for requests from units for digital assistance.
* Provide HQ Regional Command (RC) UK digital engagement team with support in delivering digital engagement.
* Maintain content register on digital engagement SharePoint page, ensuring data is current and relevant.
* Maintain register of obtained consent and metadata forms for all content held by Digital Engagement Team.
* Maintain log of equipment held and conduct periodic audits of equipment.
* Maintain and update weekly team planner and content schedule.
* Support content team with editing where necessary (full training will be provided).
* Support Joint Military Command (JMC) by satisfying requests for support.
* Monitor and maintain assistance request database.
* Oversee periodical surveys from the public, Military Preparation Colleges (MPC) and Phase One Training establishments.
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other benefits for Army civil servants include:
* 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service.
* Highly competitive pension scheme.
* Personal and professional development of skills.
* Alternative working patterns for many roles.
* Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle
* Enhanced parental and adoption leave.
* 6 days special leave per year which can be used for volunteering activities
* Learning and Development.
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ .
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights
Essential skills required:
* Enthusiasm for and understanding of social media.
* Experience in Microsoft Excel.
Desirable skills:
* Be a team player with a positive attitude.
* Have an interest in video editing and delivery of digital engagement.
* Understand UK Data protection rules.
* Experience or familiarity with Power BI or other Power Applications.
* Interest in pursuing further professional development.
* A driving licence is advantageous for reaching many sites not easily accessible via Public Transport.
At application stage you will be assessed against the following:
* Your CV
* Personal Statement - 250 words detailing relevant skills and experience, against the criteria specified in this advert
* Behaviour - Making Effective Decisions
When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
Applications will be sifted using the Behaviour, CV, and Personal Statement that have been chosen for this campaign, but in the event of 10 or more applications, the sift will be conducted on the lead behaviour 'Making Effective Decisions'
At interview stage you will be assessed against the following:
* Your CV
* Behaviours - Delivering at Pace, Making Effective Decisions, and Working Together
Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.