Annual salary: up to £34,000.00
Works Co-ordinator
Location: Ealing
Full time / Permanent
Salary: £34,000
Hours: 42.5 hours Monday - Friday
Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations.
Duties:
1. Attending sub-contractor meetings to review progress, address issues, and align on upcoming work
2. Actioning tasks agreed during sub-contractor meetings and ensuring timely follow-up
3. Managing sub-contractor performance and ensuring compliance with safety and quality standards
4. Reviewing and processing quotes received via inbox, ensuring accuracy and budget alignment
5. Handling queries from residents regarding repair works, timelines, and service expectations
6. Chasing sub-contractors for updates and progress reports on ongoing jobs
7. Coordinating work schedules between internal teams and sub-contractors to minimise disruption
8. Maintaining accurate records of job progress, communications, and completed works
9. Supporting compliance with health and safety regulations and housing standards
10. Collaborating with surveyors and repairs teams to prioritise urgent works and ensure smooth delivery
11. Monitoring contractor availability and ensuring timely allocation of jobs
12. Escalating issues where necessary while aiming to resolve problems proactively
13. Providing updates to internal stakeholders on job status and contractor performance
Role Criteria:
14. Experience in the above role with similar or the same duties
15. GCSE (or equivalent) in English & Maths
16. Experience working in a fast-paced, pressurised environment
17. Strong IT skills
18. Excellent time management, organisational, and communication skills
19. A customer-first approach with the ability to handle challenging situations
Benefits
20. 25 days annual leave plus bank holidays
21. Leading pension scheme
22. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
23. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
24. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
25. Family friendly policies
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.