Housing Benefits Officer Location:
Hybrid Working – North West London
Rate: £27.92 per hour (Umbrella)
Contract: Temporary Ongoing Contract
We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis.
This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.
Key Responsibilities
* Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently
* Manage new claims, changes in circumstances, overpayments, and appeals
* Ensure all assessments are completed in line with current legislation and council policies
* Handle customer enquiries and provide advice on benefit entitlement
* Maintain accurate case records and update systems accordingly
* Liaise with internal departments and external agencies where required
* Support the team in achieving performance targets and service standards
Requirements
* Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority
* Strong xsngvjr working knowledge of Housing Benefit and Council Tax Reduction regulations
* Experience using benefits systems within a council environment
* Excellent attention to detail and organisational skills
* Strong communication and customer service abilities
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.