Food and Beverage Manager
Position reports to: Hotel Manager / General Manager
Located: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF
Hours of Work: 40 hrs
Salary: £40,000 per Annum
Benefits
* Apprenticeship and other development opportunities.
* Share of gratuities.
* Hospitality Rewards platform.
* Employee Assistance Program.
* Free meals on duty.
* Refer a friend bonus.
* Free golf for yourself and discounted for friends and family.
* Uniform provided.
* Additional days holiday after 3 years of service.
* Food and Beverage discount when dining at our hotel of 20%.
Main purpose of the role
To ensure the smooth running of our Front of House Food and Beverage operations including Elements Restaurant (2 Rosettes), Chartwell Restaurant (3 Rosettes), main residents lounge bar Squadron, Events and Conferences and Sports Bar Bunkers.
Main duties of the role
* The ability to manage, motivate & delegate tasks to your team.
* Create an effective rota to deliver the service standards in all outlets.
* Recruit, train, coach and develop all team members in the bars supporting other hiring managers with recruitment needs.
* Ability to work in different areas of Food & Beverage including breakfast, bar, restaurant, in-room dining and conference & events.
* Support with liquor stocks including counting and analysing feedback.
* To ensure the team can manage guest queries in a timely and efficient manner.
* Create and develop the brand standards to keep moving the business forward, making it a destination for the residential and non-residential clientele.
* To ensure that the team are fully trained on the product including all facilities and service standards expectations.
* Ensure target KPIs including guest spend and guest satisfaction scores are met.
* To ensure standards of procedure are in place and followed by the team.
* To ensure all relevant legislation, compliance and procedures in employment law, health and safety, food safety, liquor licensing is followed by all the team at all times.
* Lead the departmental induction of new starters and ensure they are fully competent in the role.
* Ensure consumable, food, liquor is maintained at a level suitable for the business.
* Control all costs through payroll and stock control.
* To ensure that liquor stocks are monitored and controlled and orders are placed in a timely manner.
* To ensure all relevant legislation and procedures in food safety and liquor licensing is followed by all the team at all times.
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