Job Description
SENIOR UX RESEARCHER - GOVERNMENT ROLE
đź’°ÂŁ60-75k DOE
đź“ŤHYBRID/LONDON (2/3 days)
đź‘€ Must be eligible for SC Clearance
👩🏻 💻Designing Services that protect National Security
We are working with a trusted global innovator with over 100,000 professionals in 50+ countries, helping them find a Senior UX Researcher with GDS experience to deliver transformation within a design studio dedicated to humanising complexity. The studio combines Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems.
The role
We’re looking for a Senior User Researcher who’s grounded in delivery, sharp on the detail, and confident in leading user research across public services.
This is not a “pure research” role sitting on the sidelines. You’ll be embedded in agile teams, shaping services from discovery through to live. That means asking the right questions, surfacing evidence, and keeping user needs front and centre - every sprint, every playback, every trade-off.
You’ll also help steer how research works across our team - coaching juniors, building capability, and making sure insight feeds strategy, not just validation.
What you'l...