Lift Service Supervisor
Summary
We are currently looking for a Service Supervisor to join our busy Sunbury office. The successful candidate will work alongside the Service Manager and their activities will be split between office based time and field activities assisting the service and call out team.
Responsibilities within this role will include:
1. All aspects of the day to day management and coordination of the Service Engineers and Field Technicians
2. Providing technical assistance and guidance to the Service team
3. Establishing and planning engineer's routes including re-routing on BINSA to maximize production and reduce travel times, fuel costs etc.
4. Ensuring all planned visits are completed per calendar month.
5. Establishing FT's Priorities and activities.
6. Co-ordinating engineers holidays ensuring adequate resource is available year round to manage the company workload, call out rota and customer expectations.
7. Reviewing and influencing engineers productivity