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Job description
We are looking for a highly organised, tech-comfortable Enablement & Training Support Specialist to join our team on a six-month fixed term contract. This role supports the smooth delivery of partner enablement, internal enablement, and implementation readiness during a period of transition.
You will manage training operations, grade assessments, update content, coordinate materials, support workshops and Office Hours, and help keep documentation and assets up to date. If you enjoy structured work, clear processes, and supporting others through excellent organisation and communication, this role is a great fit.
Key Responsibilities
Training & Assessment Administration
1. Manage training logistics, communications, and learner enrollments
2. Track learner progress and maintain accurate completion records
3. Grade enablement assessments using standard rubrics and guidelines
4. Provide follow-up communication and support to learners
5. Prepare agendas, templates, and materials for workshops and Office Hours
Enablement Content Support
6. Update training decks, guides, and internal documentation
7. Maintain quality and consistency across enablement materials
8. Create simple training content (short videos, walkthroughs, how-to guides) based on outlines or demos
9. Support uploading and maintaining content in Skilljar, Confluence, Drive, and partner portals
10. Consolidate release notes and help ensure enablement content reflects product changes
Enablement Operations & Coordination
11. Coordinate partner enablement activities and follow-up tasks
12. Maintain shared documentation, checklists, templates, and readiness trackers
13. Support housekeeping across Confluence, Drive, and shared internal resources
14. Assist in preparing materials and logistics for bootcamps, demos, and internal enablement sessions
15. Help ensure timely execution of operational tasks across the enablement team
16. Track partner consultant certifications and follow ups
Implementation & Project Support (Light)
17. Assist consultants with small setup tasks that follow clear SOPs
18. Support provisioning of customer environments (adding subscriptions, activating users)
19. Prepare materials for customer-facing sessions or internal project meetings
Company Description
SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem.
At SmartRecruiters, we are a values-driven, globally focused tech company with a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.
Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment.
Qualifications
Required
20. Experience in training administration, L&D coordination, enablement support, or similar roles
21. Strong organisation and attention to detail
22. Ability to manage multiple small tasks and follow structured processes
23. Strong written and verbal communication skills (C1 English language skills required)
24. Comfortable using SaaS tools and learning new systems
25. Ability to create simple training content (basic video recording/editing, guides, slides)
26. Able to work independently in a remote environment
Preferred
27. Familiarity with HR tech, talent acquisition, or SaaS products
28. Experience using LMS platforms (SkillJar, Docebo, or similar)
29. Exposure to enablement teams, customer training, or instructional content
30. Confidence using Google Workspace, Confluence, or similar collaboration tools