Customer service technician

Job Description

Technical Support Advisor – Join Our Team!

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to better serve people, places, and the planet.

We’re looking for a skilled Support Technician to join our ADT team. Each year, we help more than 300,000 customers stay safe and secure by keeping their alarm systems running smoothly. With us, you’ll benefit from ongoing training, strong job security, and clear opportunities for career growth across local, national, and global levels.

🎁 What we offer

1. Competitive Salary: Reflecting your skills and experience
2. Bonus Plan: Performance-based bonuses to reward your impact
3. Generous Leave: 25 days of annual leave (pro-rated in hours) plus time off in lieu for any Bank Holidays worked
4. Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
5. Comprehensive Benefits:
* Pension plan (up to 7% employer match)
* Life assurance
* Employee assistance program
* Referral scheme
6. Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
7. Career Development: Extensive growth and advancement opportunities
8. Free Onsite Parking: Hassle-free commuting