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Heo enforcement delivery team leader – commercial vehicle

Carlisle
Permanent
Team leader
Posted: 4h ago
Offer description

Are you passionate about leading and developing a successful team? Do you enjoy analysing and interpreting data? Could you identify what presents a risk to road safety? If so, we would love to hear from you! As an Enforcement Delivery Team Leader, you will work within Commercial Vehicle Enforcement Delivery, primarily as a people manager, leading and supporting a geographically diverse team of remote-working enforcement colleagues. You will play a key role in assessing the roadworthiness and compliance of vehicles, drivers, and operators, directly contributing to improved enforcement outcomes and road safety. You will be a vital member of the local network management team, advocating best practice and identifying cross-network opportunities. Through effective collaboration, you will support intelligence-led enforcement and wider engagement. You will lead and implement change, ensuring customer and stakeholder concerns are managed appropriately in line with DVSA expectations. As a role model for engagement and inclusion, you will develop your team’s capability and ensure delivery of high-quality, efficient services that meet customer needs and business plan targets, while providing specialist commercial vehicle enforcement expertise. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers The job holder will be an engaging and supportive leader, committed to coaching and developing their team to deliver high-quality services. They will communicate clearly and confidently, working collaboratively with others. With strong analytical skills, they will interpret data to identify risks, inconsistencies, and vehicle defects. Adopting a proactive, solutions-focused mindset, they will drive continuous improvement while remaining flexible and adaptable to meet changing business needs and achieve targets. Your responsibilities will include, but aren’t limited to: Delivery of high performance by providing high quality leadership, support and guidance, fostering colleague engagement throughout a nationwide enforcement network. Coach and manage the performance of all team members ensuring they are trained, fully aware of required targets/ quality standards and kept informed of any changes. Take ownership for embedding a culture of continuous professional development and share best practice by communicating across the wider enforcement community to ensure the best outcomes. Drive improvements to the performance and compliance of the team, recognising and rewarding good/exceptional performance and tackling issues promptly to enable better enforcement outcomes. Understand operational objectives to prioritise, determine and plan team requirements and allocation of resource to achieve objectives. Ensure all examiners and resources are deployed in accordance with national performance and business needs Take responsibility for monitoring and achieving key operational targets ensuring that the team fully understand their own objectives and contribution to achieving these. Demonstrate leadership by providing guidance to staff to support the delivery of objectives. Manage and engage with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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