Jackson Hogg are delighted to be supporting a manufacturing client based in Stockton.
Overview of the Role:
As a Quality Technician, you will be an integral member of the team with requirements to work across multiple sites. You will be responsible for maintaining all day-to-day activities independently whilst proactively promoting continuous improvement.
Reporting directly to the Quality Engineer, the Quality Technician is responsible for the following:
* Completion of product inspections inline with internal and external requirements; covering goods-in, final inspection, new parts, internal and external non-conformances, and containments.
* Verifying product conformance with the operation and application of various traditional inspection equipment, utilizing different inspection methods and techniques.
* Using engineering drawings to perform technical inspections for new/prototype parts through our NPI system; producing documentation (ISIR / F&F / PPAP) for relevant stakeholders.
* Completion of daily process audits and random process inspections, challenging process failures and/or weaknesses, organizing and contributing to the resolution of identified failures.
* Provide technical support to production in order to maintain production, customer requirements, and standards.
* Resolve internal, supplier, and customer non-conformances by methodologically investigating the manufacturing process to determine the root cause through application of investigation & improvement methods such as 4M’s, 5 whys, and cause and effect diagrams.
* Produce 8D reports and issue them to relevant stakeholders.
* Manage problems utilizing existing logs and registers ensuring they are closed out to the required standard and within set timescales.
* Support in the management of the calibration system, including internal calibration of inspection equipment and the organization of external calibration.
* Assisting in customer interaction through meetings, presentations, phone calls, and emails.
* Provide clear and professional internal communication of issues through the generation of reports, emails, attending meetings, chairing Quality circles, briefings, and presentations.
* Design and develop process controls such as pins, jigs, templates, check sheets, SOP’s, and working instructions.
* Contribute to continuous improvement activities utilizing methodologies such as TQM, Kaizen, 5S, and 6 Sigma.
* Assist in maintaining Quality Management System to accreditation ISO9001 & 45001 by performing internal audits and process improvements.
* Proactively manage workloads that could be presented through various channels such as peers, colleagues, customers, and suppliers, ensuring these are closed within set deadlines.
* Liaise and communicate with other departments and ensure an effective interface is maintained.
* Support the completion of Health and Safety activities assigned to the department.
* Provide peer training support where training needs may be identified by yourself or Quality Engineer.
* Any ad-hoc duties as required from time to time by the Quality Engineer.
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