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Quality officer

Wolverhampton (West Midlands)
Royal Wolverhampton NHS Trust
Quality officer
€27,500 a year
Posted: 29 March
Offer description

Overview

Candidates will be based at New Cross Hospital, WV10 0QP. They will need to be able to travel to other sites within the pathology network: Russells Hall Hospital DY1 2HQ, Manor Hospital WS2 9PS, Midland Metropolitan University Hospital B66 2QT, Sandwell Health Campus B71 4HJ and City Health Campus B18 7QH.


Responsibilities

* Undertake audits across Black Country Pathology Services to help maintain services accreditation by UKAS to ISO15189 and compliance with MHRA and HTA.
* Help monitor the quality management system.
* Provide clerical support in connection with clinical incidents and other general office duties.
* Demonstrate accuracy and have excellent communication skills.
* Assist the Quality team to monitor compliance to the Quality Management System (QMS) within the Black Country Pathology Service to ISO15189 standards required for accreditation, MHRA, HTA and other regulations/standards.
* Assist and support BCPS management teams to provide a seamless quality of service, including duties associated with risk management and maintenance of the quality management system.
* Undertake quality assurance audits across the BCPS network, covering services at The Royal Wolverhampton NHS Trust, The Dudley Group NHS Foundation Trust, Walsall Healthcare NHS Trust and Sandwell & West Birmingham Hospitals NHS Trust.
* Communicate with external governance departments of BCPS Owner Trusts on behalf of BCPS to communicate information.
* Work within standard operating procedures and Trust policies.
* Concentration and attention to detail required for auditing, data transcription, editing and extraction.
* Respond positively to the changing demands of the service and provide a helpful and professional service to all visitors and telephone callers.


About the Employer

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services. We are proud of the diversity of our staff and the communities we serve. We are building a workforce that can fulfil our values, improve the quality of care, and solve health care problems of tomorrow. We are committed to diversity of thinking and lived experience to enable us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted to have been rated as "Good" by CQC. We have achieved awards including The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to flexible working arrangements and will consider all requests from applicants who wish to work flexibly.

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