Key Responsibilities Represent the Local Authority at SEND Tribunals and defend proposed service provision. Lead on complex casework, mediation, and resolution of disputes between families, schools, and professionals. Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations. Monitor and track tribunal cases, complaints, and outcomes to inform service improvements. Work collaboratively with parents, schools, legal representatives, and multi-agency partners. About You Strong knowledge of current SEND legislation and statutory processes. Significant experience in SEND case management, including appeals and tribunals. Skilled in negotiation, conflict resolution, and managing sensitive situations. Excellent organisational and communication skills, with the ability to work independently and under pressure. Ability to travel within Medway as required. If you are interested in this role please send your updated CV in the first instance.