Support Worker - Bowes Court Salary: £12.54 per hour Job Type: Permanent / On-site Contract type: Permanent, Full-time Location: Bowes Court, Bishop Auckland About the Role: As a Support Worker in Hartlepool, you will provide invaluable support to individuals with mental health needs, learning disabilities and physical disabilities. The role is centred around helping residents with daily tasks such as swimming, shopping, laundry, and medication administration. You will work with individuals who have a variety of complex needs, including personality disorders and challenging behaviours. This role is about more than personal care-it's about building meaningful relationships with residents and empowering them to live full, healthy, and active lives. You'll provide holistic support through active listening, meaningful engagement, and a focus on Positive Behaviour Support (PBS). Key Responsibilities: Ensure that residents maintain their dignity and individuality Participate in activities within the home setting Support with daily activities, including personal care and household tasks Apply Positive Behaviour Support (PBS) principles to promote well-being What We're Looking For: A caring, trustworthy, and patient nature Strong communication skills and a friendly personality A genuine desire to make a positive impact on people's lives No prior experience is necessary-just a passion for supporting others About Us: At Careline Lifestyles, we are a family-run specialist provider of residential and nursing care, dedicated to supporting adults with acquired brain injuries, neurological conditions, mental health needs, learning disabilities, and complex physical disabilities. Our focus is on empowering people to live life to the fullest, maintaining their identity, and improving their quality of life. Benefits of Working for Careline Lifestyles: Flexible working contracted hours to suit your lifestyle 7-day fully paid induction program at Careline Academy Unrivaled career pathway opportunities 24-hour employee assistance program Permanent contracts, paid holiday leave & company pension scheme Free onsite parking & uniform provided Additional Information: Shift Pattern: 12-hour shifts (day and night shifts available) We are committed to safeguarding and promoting the welfare of people. An enhanced Disclosure and Barring Service check will be required.