End Date
Thursday 26 February 2026
Salary Range
£45,287 - £47,670
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Job Share
Job Description Summary
Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Guernsey.
Job Description
* JOB TITLE: Assistant Branch Manager
* SALARY: £44,185 rising to £47,670 from 1st APRIL 2026
* LOCATION(S): Peter Port – Guernsey
* HOURS: Full-time – Monday to Friday
About This Opportunity
Are you passionate about leading people, creating great customer experiences, and ensuring the smooth running of 2 dynamic banking halls?
We're looking for an
Assistant Branch Manager (ABM)
who brings structure, drive, and a coaching mentality to support colleagues and customers every day on our digital journey.
As an ABM, you'll play a vital role in the day‑to‑day operation of the banking halls — from shaping daily choreography to ensuring colleagues deliver excellent service and operational standards are met consistently.
You'll collaborate closely with the Branch Manager while taking ownership of the banking hall, coaching staff, maintaining controls, and driving continuous improvement.
Why Lloyds Banking Group
Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you'll find them all here.
What You'll Need
Leadership & People Development
– Able to coach, motivate and build colleague capability.
Operational Awareness
– Understanding of cash, counter, ATM routines, and branch governance.
Planning & Organisation
– Strong diary management and ability to deliver structured choreography.
Customer Focus
– Driven to support excellent customer experiences, including Digi‑First adoption.
Communication & Feedback
– Confident in delivering clear, constructive feedback in the moment.
Problem Solving & Decision Making
– Ability to react quickly, escalate issues, and maintain operational continuity.
And Any Experience Of These Would Be Really Useful
* Previous people‑leadership or coaching experience (formal or informal).
* Exposure to colleague development, performance conversations, or operational routines (e.g., ATM balancing, compliance checks).
* Experience in a banking, financial services, or customer‑facing operational environment.
* Experience working with cash, counter processes, or banking hall operations is beneficial.
* Experience supporting vulnerable customers or handling complex customer situations is an advantage.
* Digital perspective
About Working For Us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it's why we especially welcome applications from under-represented groups.
We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
We Also Offer a Wide-ranging Benefits Package, Which Includes
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 24 days' holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
If you're excited by the thought of becoming part of our team, get in touch.
We'd love to hear from you.
(Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.