Job Description
Product Specialist - Rail Retail
This is Worldline.
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
Worldline MTS (Mobility And E-Transactional Services) Provides End-to-end Digital Transactional Services Leveraging Our Products, Data, And Payment For a Stronger Customer Engagement. We Support Our Customers' Digital Transformation With The Creation Of Innovative Solutions, Leveraging Our Products And Similar Experiences Across Sectors, And Committing On Joint Business Cases. Inside MTS, The "Transport And Mobility" Pillar Has Objectives To Facilitate Powering Journeys And Movement Worldwide, Connecting People Whilst Prioritising Customer Satisfaction And Social Empowerment Of Our People. The Transport And Mobility Pillar Covers The Following Segments
* Transport Operations: delivering The Time Promise, by connecting the right operational people to the right assets at the right time, to enable an on-time railway.
* Transport Retail: connecting people to transportation systems to improve their daily lives.
* Mobility Orchestration: Integrating transport modes to make MaaS a reality.
* Settlement and Specialist services: providing large scale critical platforms to keep transport on the move.
We are seeking an experienced and highly motivated Business and Solution Manager to join our Transport Retail Product team. Reporting to the Head of Product, you will work closely with the MTiS product manager and interact with several internal and external stakeholders. You will provide product and market expertise and support, as well as contribute to the product strategy and roadmap.
Day-to-Day Responsibilities
* Acquire a detailed functional understanding of MTiS and its different configurations
* Collaborate with clients, partners, and internal teams to understand their business needs and challenges.
* Serve as the primary point of contact for MTiS product-related discussions, addressing queries and providing support.
* Conduct workshops and meetings to present, explain and promote MTiS
* Develop and propose solutions and business architectures aligned with client needs and business goals and contribute to bids writing in support of pre-sales activities.
* Monitor market updates and customers/prospects' feedback to identify opportunities for enhancements to be included in the product's roadmap
* Stay informed about UK transport regulations, ticketing standards, and retail compliance requirements and share any relevant update with the teams.
* Contribute to UK and/or international workgroups and speak in conferences and industry events.
Who Are We Looking For
We Look For Big Thinkers. People Who Can Drive Positive Change, Step Up And Show What's Next – People With Passion, Can-do Attitude And a Hunger To Learn And Grow. In Practice This Means
* Good knowledge, experience and competence in transport and payments;
* Excellent organisational and problem-solving skills
* Business analysis and stakeholder management skills
* You are a people person and build excellent working relationships with peers, senior leaders and cross-functional teams internally and externally.
* Confident in public speaking and skilled in documents writing (bids, whitepapers etc…)
* Rigorous and autonomous, with ability to coordinate teams
* Experience of managing budgets and P&L
Perks & Benefits
At Worldline You'll Get The Chance To Be At The Heart Of The Global Payments Technology Industry And Shape How The World Pays And Gets Paid. On Top Of That, You Will Also Receive
* Be part of a company guided by a strong purpose to do good and recognised as top 1% of the most sustainable companies in all sectors worldwide.
* Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
* Have 25 days holiday + bank holidays
* Have employee private medical cover, access to a virtual GP service
* Access to discounts and cash backs on shopping
* Purchase a range of flexible benefits through salary sacrifice
* Have Income protection @ 67% of base salary for 5 years, subject to Ts & Cs
* Have Life assurance – 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme
* Have a Pension – the company will match contributions up to 10%
* Plus more
Shape the evolution.
We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.
Learn more about life at Worldline at
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.