Job Description
We are excited to offer you the opportunity to join our External Sales department as a Technical Area Sales Manager – Multi Tech (BD, HG, HX and LS postcodes).
In this role, you will be responsible for:
* Achieving defined targets across product range.
* Building and maintaining customer accounts across multi-tech Sales area focusing on Private & Domestic Installers, Merchants and British Gas.
* Identifying all customer business opportunities and implement activities to develop strong customer relationships.
* Taking responsibility for resolving local issues using commercial and business awareness.
* Supporting our associated departments (Service, Marketing, Product Management, Logistics, Training, Internal Sales etc.) in dispute resolution between our core customers and the consumer.
* Developing innovative ways to increase sales and improve customer experience to maximise profitability and revenue.
* Conducting factory tours and co-ordinate field-based training to support customers.
* Working closely with other disciplines and functions to build positive and rewarding relationships.
* Pro-active approach to CRM by implementing best practice and achievement of business goals
* Administrative duties including the maintenance of all CRM customer accounts and key attributes (e.g., purchase potential, call planner etc.) monthly report & expenses
* Effectively utilise the regional demonstration vehicle.
* Ensuring effective launch of new products and services.
* Arranging and participating in customer events such as new product launch evenings.
* Planning and scheduling merchant activity within merchant branches and support their training needs including products, services and training to their customer base.
* Maintain a social media presence for all customer groups, utilising this medium to promote products and services.
Interested? Upload your CV today!
Qualifications
Skills & Attributes:
* Able to multitask, prioritise, and manage time efficiently
* Detailed knowledge of industry, heating market, network and key contacts
* Good understanding of customer base, purchase potential and market
* Knowledge of relevant legislation and technical issues
* Knowledge of Business strategy and structure including detailed knowledge of Worcester products, services, promotions profitability and pricing
* Strong sales and key account management skills
* Excellent PR, communication and presentation skills coupled with an ability to build relationships at all levels
* Computer literate with a good understanding of the PowerPoint, MS Word, Excel & Outlook pack-ages
* Ability to operate on social media platforms and deliver key messages to our customer base via this medium
* Ability to prepare and interpret management information and reports
* Ability to execute business change initiatives and maintain continuous improvement focus
Additional Information
Deadline for Applications:
Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.
Working Hours:
37 hours per week – standard working pattern of 08:30 – 17:00 Monday to Thursday and 08:30 – 16:30 Friday with a 1-hour lunchbreak
Working with us comes with the following benefits:
* Hybrid working options available
* 25 days annual leave per year plus bank holidays – additional service days accrued after 5 years
* Eligibility for our Company Performance Bonus
* Enhanced pension contributions
* Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
* Employee Assistance Programme and Virtual GP
* Discounts on products from across the Bosch Group
* Subsidised onsite café and canteen
* Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
* Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
* Volunteering days
* Cycle to work scheme with discounts on push-bikes, e-bikes and accessories
* Policy to support growing families
* Access to self-service training platform containing over 200 Bosch approved programmes
* Networking opportunities across Bosch UK including a mentoring programme
* And more!