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Overview
Senior Service Engineer role at TieTalent. The position involves supporting the Location Service Manager in the day-to-day operations of a busy workshop and ensuring high standards of service for the hire fleet.
Responsibilities
* Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
* Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
* Carry out pre-delivery inspections (PDI) of each machine at depot or on site as required.
* Produce monthly plant inspection reports and service schedules and organise workload of engineers to ensure all work is completed in accordance with company policies.
* Maintain the appearance of the fleet to corporate standard.
* Offer guidance and support in response to customer breakdown calls.
* Locate spares required, ensuring that CE rating, where applicable, is not compromised.
* Follow the guidelines set out in the Quality and Health and Safety policy.
* Maintain basic stock control system for the workshop spares.
* Identify training and development needs of workshop personnel.
* Support depot engineers with technical help and advice.
About you
* Previous experience in Powered Access industry or other construction plant hire.
* Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
* The ability to prioritise and work well under pressure.
* Experience in mechanical, electrical and hydraulic systems is desired.
* Good interpersonal skills and an understanding of the importance of excellent customer service.
Company and opportunities
Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in various sectors. We are committed to equal opportunities for our employees.
At Nationwide Platforms, safety is our priority. Our training division offers customers access to the latest and safest ways to work. Our equipment and innovations focus on improving safety in the industry.
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