Overview
Are you passionate about delivering exceptional customer service and thriving in a target-driven environment? We are looking for a dynamic and customer-focused Sales Negotiator to join our team. This is an exciting opportunity for someone who excels in relationship-building, meeting targets, and providing unparalleled service. You will be at the forefront of our business, managing customer interactions, booking valuations and viewings, and playing a key role in driving sales success.
Responsibilities
* Handle customer enquiries and provide helpful, friendly advice.
* Perform market reviews with clients.
* Record Customer feedback and keep clients informed.
* Negotiate offers and support the sales process from start to finish.
* Book valuation appointments to help generate new business.
* Work closely with clients and solicitors to ensure a smooth experience.
* Handle administrative tasks, including organising marketing materials, maintaining window displays and ordering office supplies.
Key Performance Indicators (KPIs)
* Viewings and valuations booked.
* New instructions and sales agreed.
* Sales completed.
* Referrals for mortgages and conveyancing.
Requirements
* Strong communication and organizational skills.
* Excel in diary management and self-organisation
* Reliable, self-motivated, and professional.
* Positive attitude and willingness to learn.
* Confidence in negotiation and problem-solving.
* Can work well independently or as a team
* Can work well under pressure with multiple work streams
* Target driven
* Friendly with a customer service focus
* Enthusiastic and motivated to develop
Additional Pay
Bonus scheme
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