Business Development Manager - Cloud, SaaS & Communications My client is seeking a high-energy Business Development Manager to accelerate sales growth and expand its software and services portfolio within the cloud and communications ecosystem. This is a commercially driven role focused on developing new partners, strengthening existing relationships, and delivering consistent revenue and margin growth. You will take ownership of your sales pipeline, identifying and converting new partner opportunities while maximising revenue from an established network. Working closely with vendors and internal stakeholders, you will drive partner engagement, develop joint go-to-market initiatives, and ensure partners are fully enabled to deliver cloud, SaaS and service-based solutions. This role is ideal for someone who thrives in a fast-paced, partner-led environment and enjoys building strong commercial relationships while driving measurable growth. Responsibilities • Achieve software and professional services sales targets across the partner ecosystem • Identify, prospect and onboard new partners to expand the channel network • Build and manage strong relationships with partners and key vendors • Grow existing partner revenue through cross-sell, upsell and services-led initiatives • Manage and maintain a healthy sales pipeline with accurate forecasting through CRM • Conduct regular partner business reviews to track performance and growth opportunities • Support partners in developing and executing joint go-to-market strategies • Collaborate with internal teams to deliver campaigns, promotions and enablement programmes • Leverage vendor incentives, funding and marketing support to drive partner engagement • Represent the business professionally at partner meetings, training sessions and industry events Requirements • Proven experience in business development, channel sales or account management within software, SaaS or technology services • Strong understanding of the cloud communications ecosystem • Track record of achieving revenue and margin targets • Strong negotiation, relationship management and pipeline management skills • Experience using CRM platforms such as Salesforce or NetSuite