Job Opening: Head Concierge– The NICI Hotel - Lymington
Previously Elmers Court – An Exciting New Opening!
Following the incredible success of The NICI in Bournemouth, known for its bold, stylish design and vibrant guest experiences, we are thrilled to announce the opening of a brand-new NICI Hotel. This exciting new property, formerly Elmers Court, brings the same luxurious, energetic vibe and coastal sophistication, now inspired by the chic, relaxed style of The Hamptons.
Role Overview:
The Head Concierge will be responsible for curating bespoke experiences for every guest, embodying NICI’s commitment to personal, high-end service. This role ensures guests feel valued and immersed in luxury environment.
Key Responsibilities:
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Manage concierge operations, including guest requests, reservations, and VIP services.
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Build relationships with local businesses and attractions to enhance guest experiences.
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Lead, train, and mentor the concierge team.
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Handle high-profile guest interactions with discretion and professionalism.
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Collaborate with management to elevate the overall guest experience.
Why Join The NICI:
This is a rare opportunity to be part of a brand-new, luxury hotel that builds on the celebrated success of NICI Bournemouth. The hotel promises a vibrant mix of coastal elegance, bold interiors, and lively social spaces. You will have the chance to shape operations, culture, and the guest experience from the very beginning of this exciting new venture.
What We Offer:
* Competitive salary
* Opportunity to be part of an exciting, high-profile hotel launch.
* Training and development programs to support your career growth.
* Staff benefits including discounted stays and dining privileges.
* A dynamic and creative working environment where your ideas and leadership shape the guest experience.
Apply Now:
If you are a hands-on, energetic leader ready to take on an exciting challenge, we want to hear from you.