Housing Officer
£33,500 per annum (including car allowance)
Bedford
Full time (37 hours per week)
Permanent
We are seeking a proactive and experienced individual with a strong background in housing managementto deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment.
This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings.
What you will be doing:
1. Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.
2. Managing ASB caseseffectively and sensitively, ensuring swift resolution and safeguarding awareness.
3. Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported.
4. Collaborating with Complex Case Housing Officers to deliver a consist...