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Enrolment & compliance team leader

Coventry
Permanent
Team leader
Posted: 8 June
Offer description

Job Title: Enrolment & Compliance Team Leader Location: Coventry (onsite with some flexibility) Salary: 28500 per annum Contract Type: 12 month with likelihood ofFulltime Permanent LT Selection is proud to be recruiting exclusively on behalf of our client. We believe that everyone we connect with an employer positively impacts the further education skills and employment sector. Our client a dynamic and valuesdriven education provider is seeking a proactive and detailoriented Enrolment & Compliance Team Leader to oversee the daytoday delivery of their enrolment and compliance function. This is an exciting opportunity to lead a highperforming team that supports the organisation s apprenticeship and adult learning programmes ensuring exceptional customer service robust compliance and efficient learner onboarding. Key Responsibilities Team Leadership Supervise a team of enrolment administrators and compliance officers. Provide training coaching and support to ensure staff meet performance expectations. Set and monitor team KPIs aligned with enrolment targets and compliance standards. Promote a culture of accountability continuous improvement and learnerfocused service. Operational Oversight Coordinate the smooth and compliant enrolment of learners across all funded programmes. Maintain oversight of documentation eligibility checks and learner data input. Monitor weekly enrolment positions against commercial and operational targets. Identify and implement improvements to streamline enrolment processes. Compliance Management Ensure all enrolments meet ESFA and internal regulatory standards. Liaise with awarding organisations and funding bodies to address any compliance issues. Conduct internal audits and support the wider team during external audits or inspections. Customer Service Excellence Act as a senior point of contact for employer and learner enquiries relating to enrolment. Ensure timely clear and professional responses from the enrolment team. Uphold a positive learner and employer experience throughout the onboarding process. CrossTeam Collaboration Work closely with sales curriculum and quality teams to ensure accurate handovers. Contribute to team meetings planning sessions and organisationwide improvements. Provide accurate reporting and MI to support strategic planning. Requirements Experience in a compliance or enrolment role within apprenticeships adult education or further education. Previous experience supervising or mentoring colleagues within an admin or compliance setting. Working knowledge of ESFA funding rules ILR data requirements and audit processes. High level of accuracy and attention to detail. Excellent communication and customer service skills. Familiarity with CRM or learner management systems and confident in Excel. A proactive and organised approach to workload management. Method of Working Our client expects all staff to work collaboratively and professionally upholding the values of integrity innovation and inclusivity. Safeguarding Commitment Our client is committed to safeguarding and promoting the welfare of all learners and expects staff to share this commitment. All roles are subject to enhanced DBS checks. Equal Opportunities Our client is proud to be an equal opportunities employer and welcomes applications from all sections of the community. Rewards & Benefits 22 days holiday plus bank holidays Extra day holiday per year of service (up to 25 days) Access to Life & Progress Employee Assistance Programme Performance awards and recognition Annual staff conference Dressdown Fridays MIS, Management information, admin, compliance, audit Education Assessor" or "pgce" or "pgcse" or "DTLLS" or "CTLLS" or "PTLLS" or "Preparing to teach in the life long learning sector" or "L3 certificate in education" or "L4 certificate in education " or "L4 certed" or "L3 certed" or "L 3 cert education" or "Cert education" or "pgce" or "pgcse" or "QTS " or "Qualified teacher status" or "CAVA" or "Lecturer" or "" or "petals" or "A1" or "D32/D33" or "TQUK Level 3 Award Key Skills Hyperion,Acquisition,Asset,ABAP,Basic,Activex Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 28500 - 28500

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