Job Overview
As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers regularly, both in person in the branch and over the phone, aiming to win new business and strengthen relationships with existing trade customers, ultimately delivering on our customer promise.
Why work for LKQ
We are a people-first organization for our colleagues, with the customer at the heart of everything we do. We support flexible working options and are committed to a healthy work-life balance. We seek passionate individuals who love what they do, strive to deliver excellence, and aim to excel in their roles. We are dedicated to supporting our employees' career development and fostering growth within our business.
Key Responsibilities
* Build relationships with customers to win sales, improve margins, and provide excellent customer service within the branch.
* Become an expert in LKQ Euro Car Parts product offerings to serve as a trusted advisor to customers.
* Collaborate with other branch areas to meet customer needs effectively.
* Ensure all call-backs are completed promptly.
* Work closely with internal teams to understand products and anticipate customer needs.
* Coordinate with the Warehouse Supervisor to understand customer returns and work to reduce return rates by strengthening customer relationships.
* Utilize relevant business data to identify opportunities across customer segments and product groups.
Skills and Experience
* Excellent communication skills to develop customer relationships and enhance customer engagement.
* High levels of focus, energy, and motivation.
* Good business acumen.
* Commitment to delivering best-in-class service to ensure customer experience excellence.
What We Offer
* Cycle to work scheme
* 22 days of annual leave plus Bank Holidays
* Hapi retail discount benefits
* Staff discount
* Genuine career progression opportunities
* Access to a 24-hour Employee Assistance Programme for financial and wellbeing support
LKQ Euro Car Parts is at the heart of the automotive aftermarket, supplying an extensive range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. We lead the market with innovative digital and service solutions, supporting our customers as they prepare for the future. If you're ready to start your career with LKQ Euro Car Parts, apply now.
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