About The St Ives Hotel
The St Ives Hotel is a long-established, family-friendly 72 bedroom seaside hotel in the heart of Lytham St Annes. With a reputation for warm hospitality, excellent service, and memorable guest experiences, we pride ourselves on offering a relaxed yet high-quality stay for families, couples, and leisure guests alike.
We are now seeking a commercially minded, hands-on Hotel Operations Manager with a strong hospitality background to lead our day-to-day operation, raise standards, and develop our team as the business continues to grow.
Role Overview
The Hotel Operations Manager is responsible for the smooth, consistent and profitable day-to-day running of The St Ives Hotel, by maximising room revenue yield, focus on food and beverage opportunities, whilst exceeding guest expectations for service and operating standards across all departments.
This is a highly visible, hands-on role for someone who leads from the front, has an exceptional eye for detail, and enjoys coaching an enthusiastic, developing team. Over the next couple of years, the successful candidate will play a key part in building capability and confidence in the team allowing the owners to step away from day to day involvement.
Key Responsibilities
Leadership, Training & Culture
Lead from t...