Job Overview
We are seeking a friendly and professional Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service while managing the administrative tasks of our dental practice. This role requires a strong attention to detail, organisational skills, and the ability to multitask in a fast-paced environment.
Responsibilities
* Greet patients warmly and manage their check-in and check-out processes
* Schedule appointments and manage the dental calendar efficiently
* Handle patient inquiries via phone, email, and in person with professionalism
* Maintain accurate patient records and ensure confidentiality is upheld
* Process payments and manage billing inquiries
* Assist with administrative tasks such as filing, data entry, and inventory management
* Collaborate with dental staff to ensure smooth operations within the practice
Qualifications
* Previous office experience is essential; experience in a dental or healthcare setting is preferred
* Strong administrative skills with proficiency in using office software and equipment
* Excellent communication skills, both verbal and written
* Ability to work well under pressure while maintaining a positive attitude
* Strong attention to detail and organisational abilities
* A compassionate approach towards patient care and comfort
If you are passionate about providing exceptional service in a dental environment and possess the required skills, we encourage you to apply for this rewarding position.
Job Type: Full-time
Pay: From £13.00 per hour
Expected hours: No more than 40 per week
Work Location: In person