Relay UK Call Handler - Make Every Word Count
Glasgow (G2 8LA)
£13.97 - £32.55 per hour (shift-dependent)
37.5 hours per week | 5 days over 7 (incl. weekends & bank holidays)
Start Date: 20/07/2026
4 weeks full-time training (100% attendance required)
Do you type 50+ words per minute with 98% accuracy?
If yes -your typing ability isn't just a skill
It's a lifeline.
It's communication for people who rely on you.
It's support in moments that truly matter.
Relay UK is a vital service helping deaf, hard of hearing, and speech-impaired individuals connect with emergency services, businesses, friends, and family. As a Relay UK Call Handler, your fast and accurate typing ensures every message is delivered clearly, safely, and in real time.
This role is perfect for someone who is calm, compassionate, and confident under pressure and who has exceptional typing skills.
What You'll Be Doing
Real-Time Communication
Convert spoken words into text instantly and accurately.
Support Relay UK calls, Directory Enquiries (118500), and more.
Communicating With Care
Stay calm, patient, and empathetic, especially during difficult or emotional calls.
Provide a reliable lifeline for users who depend on you.
?? Attention to Detail
Your precision keeps conversations flowing smoothly.
Your accuracy ensures...