Direct message the job poster from Chain Logistics Services Ltd.
Chain Logistics Services is a dynamic and innovative logistics company dedicated to providing comprehensive freight forwarding solutions. As we continue to grow, we are excited to offer an apprenticeship opportunity for a Customer Service Specialist in Park Royal, London.
Typical duties could include dealing with orders and payments, offering guidance and support, meeting and greeting, fixing problems, after care or measuring customer satisfaction.
The programme builds the specialist knowledge and skills needed to influence the customer experience and their satisfaction with your organisation.
Learners will develop important customer service skills and behaviours alongside product/service knowledge, enabling them to effectively handle a range of customer interactions, whether face-to-face, on the phone, by post, email or text, or through social media.
Requirements:
* Must have a good attention to detail.
* An analytical, numerate, and logical skillset with the ability to adapt well to change.
* Ability to prioritize and meet deadlines.
* Strong communication and organizational skills.
You’ll also need:
* The ability to maintain a strong customer focus.
* Excellent telephone manner.
* Ability to work within a team.
* Multi-tasking and problem-solving skills.
* Good planning and organisational skills with the ability to prioritise and manage your time effectively.
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Full-time
* Industries
Truck Transportation
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