Overview
We have an exciting opportunity in Dermatology to join the waiting list co-ordinator / secretarial team based at the Friends Dermatology Centre and the Kent and Canterbury hospital. This is a new position to help schedule patients for their surgery dates, work with the Dermatology team to achieve national and local targets, and support administrative processes within the patient pathway from decision to treat to admission and clinics typing within trust targets.
The Friends Dermatology Centre is located at the Kent and Canterbury hospital within the 1937 building and has access to its own procedure rooms and a range of clinicians undertaking surgical lists. This is an exciting opportunity to join a flexible, dynamic and close-working team.
Responsibilities
* Compile and manage waiting lists and coordinate scheduling of patients to optimise theatre lists on a day-to-day basis.
* Handle the administrative role within the patient pathway from the decision to treat electively to the date of admission.
* Book appointments, chase results, manage Post-Technical List (PTL) work, and validate patient pathways in line with local and national targets and the Trust's Patient Access Policy.
* Type within clinics and provide support with other administrative tasks as required by the Dermatology team.
* Communicate complex and sensitive information effectively while ensuring compliance with local and national targets.
Qualifications/Requirements
* Ability to converse easily and provide advice in accurate spoken English for all customer-facing roles.
* Disclosure and Barring check required for most positions; some roles may be exempt from the Rehabilitation of Offenders Act 1974. Posts involving regular or unsupervised work with children or vulnerable adults require an enhanced check.
* Applicants for eligible roles requiring UK visas and immigration sponsorship must meet the relevant eligibility criteria.
* The Trust operates a no-smoking policy on all sites and grounds.
Additional Information
The Trust is committed to flexible working where possible as part of our People Strategy. If you have questions, please contact the line manager using the contact details provided in the job posting. We encourage online applications only; if you experience difficulties, contact the Resourcing Team for assistance.
Applicants are advised that the recruitment campaign will close when sufficient applications have been received; therefore, early application is encouraged.
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