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Income officer

Macclesfield
Peaks & Plains Housing Trust
Income officer
€30,000 a year
Posted: 5 February
Offer description

Macclesfield - Agileworking- offering a mix of office andhome working £32,329per annum Full Time, Permanent - 37 hours per week Peaks & Plains is an ambitious and dynamic housing provider with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are committed to transforming the social and physical landscape for the communities and individuals we work with, providing high quality safe homes,and investing in our thriving communities. Our Income Teamisan enthusiastic group with a commitment to making a difference to our customers.Due to an internal move,we now seekan equally dynamic individual to join us. Therole holderwillprovide a full arrears recovery service and aim to exceed challenging performance targets for the collection of tenancy arrears and recharges. You willprepare all documentation for legal proceedingsandprovide representation in the County Court for the recovery of arrears and attend evictions as required. You willalsoliaise with internal teams and external partner agencies, maintainrecords on the Housing Management system,and assistin the review of policiesandprocedures relating to rent arrears, rechargesand other tenant debts. In return we can offer you: A minimum of 28 daysholiday per year (plus birthday leave and bank holidays).
Agile Working, providingflexibility ofworking hours. The role is predominantly home-based, with a requirement to attend occasional meetings in our Ropewalks office in Macclesfield.
Attractive Defined Contribution Pension Scheme with Employers contributions up to 12%
Access to our Health Cash Plan
Training and development. Let us know where you want to get toand wellhelp you get there.
A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
A state of the artmodern office with a friendly working environment
You will have previouspractical experience of customer services, housing, income collection,or a related discipline, alongside experience of working in a target?driven environment.?You will haveanunderstandingof issues facing local communities anda good working knowledgeofwelfare benefits.Experience of working in social housing is desirable though not essential. You should have strong communicationskills with the confidence to representat Court andthe ability to develop effective relationships with customers. Excellent planning and organisationskills as well as the ability to work under pressureareessential. Our Values are at the core of everything we do, so we are looking for someone whos values agree with ours and will embed these too! We value our people and care about our customers. Itsan exciting time to join the Trust as we grow from strength to strength. Apply now! Closing Date:19thFebruary 2026
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