Senior Team Leader – Fun Street
Fun Street, Silverburn shopping centre
Hours: Full-Time
Salary: Competitive, based on experience
Do you love creating fun, high-energy experiences for children and families? Are you confident running parties, leading a team, and keeping things running smoothly in a fast-paced environment?
We're looking for a Senior Team Leader with proven party experience to join our team at Fun Street
About the Role:
As a Senior team leader, you'll be a hands-on team leader responsible for the smooth day-to-day running of our soft play centre. A key part of the role is delivering and overseeing our busy party schedule – so confidence in hosting, engaging with children and parents, and managing time effectively is essential.
Key Responsibilities:
* Supervise and motivate the team during shifts
* Lead and coordinate children's birthday parties and group events
* Ensure every party runs to schedule and exceeds customer expectations
* Deliver outstanding customer service at all times
* Maintain high standards of cleanliness, safety, and presentation
* Handle customer queries and resolve issues professionally
* Manage staff rotas, breaks, and general shift organisation
* Act as keyholder and support management when required
About You:
* Must have experience hosting or managing children's parties or events
* Previous team leader or supervisory experience (in leisure, hospitality, or childcare)
* Confident, enthusiastic, and great with both kids and parents
* Organised, reliable, and calm under pressure
* Able to lead by example and bring energy to the team
* Willing to work weekends, school holidays, and busy seasonal periods
* First Aid or Safeguarding qualifications (or willingness to train)
What We Offer:
* A fun, supportive work environment
* Full training and development opportunities
* Staff perks and discounts
* A chance to be part of a growing and passionate team
To Apply:
Please send your CV and a short cover letter highlighting your experience to
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
* Store discount
Experience:
* Customer Service: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person