Who You Are You will be joining a supportive, friendly team and will report directly to the Housing Solutions Manager. We are looking for a capable and ambitious individual who can provide excellent customer service to help us continue delivering first-class housing solutions services. Ideal candidates will have a comprehensive understanding of the Housing Act 1996 (as amended), experience in carrying out detailed assessments, and the ability to communicate effectively. What the Job Involves This is an exciting opportunity to join Runnymede Borough Council as a Housing Solutions Officer (maternity cover) to continue our work in preventing homelessness and ending rough sleeping in the area. Your tasks will include conducting initial assessments of individuals’ circumstances, providing tailored advice, confirming the Council's duties in writing, and continually updating the support provided to applicants. You will provide a full housing solutions service, verify the facts of applications, make lawful decisions in accordance with legislation, and manage a reasonable caseload. Moreover, you will contribute to the implementation of the Council’s Preventing Homelessness and Rough Sleeping Strategy. Skills Knowledge of the Housing Act 1996 (as amended) Experience in carrying out detailed assessments Effective verbal and written communication Team player Ability to work under pressure