Training Team Administrator
Location: Mercia House, Tamworth
Reports to: Training Team Manager
Department: Training
Role Purpose
The Training Team Administrator will play a key role in supporting the delivery of high-quality training across the organisation. This position ensures that all staff meet mandatory training requirements, manages the Bridge learning platform, and provides administrative support to the Training Team. A strong understanding of Care Quality Commission (CQC) standards is desirable to ensure compliance with regulatory requirements.
Key Responsibilities
* Training Administration
o Maintain accurate training records and compliance reports.
o Schedule, coordinate, and track mandatory and optional training sessions.
o Support induction programmes for new starters.
* Learning Platform Management (Bridge)
o Administer the Bridge learning management system (LMS).
o Upload, update, and monitor training content.
o Generate reports on staff progress and compliance.
o Provide technical support to staff using the platform.
* Compliance & Quality
o Ensure training records meet CQC requirements and internal audit standards.
o Monitor completion rates of mandatory training and escalate non-compliance.
o Assist with preparation for inspections and audits.
* Team Support
o Provide administrative support to the Training & Development team.
o Liaise with internal departments and external training providers.
o Contribute to continuous improvement of training processes.
o Attend meetings as required.
Person Specification
Essential Skills & Experience
* Strong administrative skills with attention to detail.
* Experience using learning management systems (preferably Bridge).
* Knowledge of mandatory training requirements in Health & Social Care.
* Excellent organisational and communication skills.
* Ability to produce accurate reports and manage data effectively.
* Strong team player able to demonstrate excellent verbal and written communication skills.
* Proficient in using Microsoft Office suite including Excel.
* Willingness to learn the use of in-house databases.
Desirable Skills & Experience
* Familiarity with CQC standards and compliance frameworks.
* Previous experience in Health & Social Care training administration.
* Confidence in supporting staff with technical queries related to e-learning.
About Radis
Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.
We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.
Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.
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