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Description
To assist the Catering Supervisor and Catering Event Supervisor with all on-site small, medium, and large corporate events, in accordance with the Duty or Senior Manager’s brief, company policies, and procedures. Support the Catering Event Supervisor in maintaining procedures and site-wide policies, ensuring they are current with industry standards.
Ensure awareness of the company’s customer care goals, and strive to implement them through a polite manner, team spirit, and anticipation of visitor needs. Contribute to business growth by introducing new ideas and concepts.
Key Relationships
* Corporate Events Team
* Retail Catering Team
* Kitchen Catering Team
* Logistics & Facilities Manager
Key Responsibilities
* Assist Senior Supervisors and Duty Managers during all event sizes.
* Document all food safety and health and safety paperwork correctly.
* Support setup and de-rig of events, ensuring venue is returned to original condition per standards.
* Ensure compliance with Food Hygiene, Food Allergen, Safety Regulations, and Licensing laws.
* Deliver excellent customer service at every event.
* Assist clients and attendees with requests, escalating issues when necessary.
* Gather event debrief notes for continuous improvement.
* Ensure proper food presentation and operate till systems when required.
Team Responsibilities
* Collaborate to ensure successful event operations.
* Create a positive team environment and maintain high standards of professionalism and presentation.
Skills, Knowledge, and Expertise
* At least 1 year of experience in hospitality, catering, or event environments (preferred but not essential).
* Knowledge of food handling, COSHH, and HACCP is desirable.
* Proactive, self-motivated, with good problem-solving skills.
* Strong team player with excellent customer care and organizational skills.
* Flexible working hours, including weekends.
* Innovative approach to solutions and ability to meet targets.
Additional Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Hospitals and Healthcare, Non-profit, Government Administration
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