Responsibilities
:
1. understanding that closing a deal is just the beginning, the business has a usage-based model with overall success driven by balancing the customer lifecycle of signed, onboarded, activated, and growth.
2. be a deal maker and success manager on key accounts: carrying your own quota, close your own deals, and grow strategic accounts; focusing on the highest potential opportunities
3. leading an existing team of five sales and customer success heads to hit targets and drive growth for existing customers as well as new business.
4. developing and implementing data-driven processes to scale the team and function, ensuring there is a clear vision for what “good” looks like.
5. constant collaboration with product and engineering teams to ensure the voice of the customer is heard, understood and implemented.
Requirements:
6. 5-10 years of experience with proven success ability in both Sales and Customer Success roles (either separately or together)
7. Track record of effectively managing and growing a diverse team of skills and experience, including recruiting and retaining top-tier talent experience navigating Scale ups/ Start ups is highly desirable
8. Experience in selling or supporting usage-based pricing models, wherepany value is highly driven by customer-usage
9. experience in emerce infrastructure, enablement, payments, or fulfilment technologies also highly desirable
The position ispensated through a basic salary +mission + equity package