Job Description
Are you passionate about equitable assessment and ensuring learners receive fair, evidence-based support?This part-time Reasonable Adjustments Manager role offers the opportunity to make a genuine impact at an awarding organisation that is experiencing high demand for reasonable adjustment decisions and needs dedicated expertise to deliver timely, consistent, and learner-centred outcomes.This is a 12-month FTC to support growing need, ease operational pressure on the assessment team, and strengthen proactive guidance for accredited providers.Salary: £ per annum FTE, depending on experienceEmployment type: Fixed-term for 12 monthsWorking arrangements: Hybrid – 1 day per week in the Buckinghamshire officeWorking pattern: Part time ( hours per week (pattern to be agreed)Start date: As soon as possibleAbout the OrganisationTPP Recruitment is partnering with a respected awarding organisation committed to inclusive, high-quality professional education. They work closely with training providers, learners, employers, and subject specialists to ensure assessments are fair, robust and aligned with best practice.Due to increasing volumes of evidence submissions and a high number of complex cases, they are now seeking additional specialist support in the form of a Reasonable Adjustments Manager.About the RoleAs the Reasonable Adjustments Manager, you will:
* Review and assess evidence from accredited providers, with around 80% of cases requiring deeper investigation.
* Make sound, consistent, evidence-based decisions that uphold assessment parity and comply with policy and legislation.
* Handle escalations, including complex learner queries, push-backs and challenging conversations – resilience and calmness under pressure are essential.
* Liaise with learners, providers and employers to gather further information where needed.
* Support the delivery of guidance and education to accredited providers, helping them understand their responsibilities and improve the quality of evidence submitted.
* Maintain accurate and confidential records in line with organisational policy.
* Identify trends, risks and gaps in understanding across the provider network, informing continuous improvement.
* Contribute to policy review and best-practice development with subject matter experts.
Key Responsibilities
* Manage all complex or escalated reasonable adjustment cases.
* Advise on inclusive design within new educational products.
* Analyse adjustments against assessment outcomes to ensure parity.
* Support monitoring of accredited providers’ understanding of reasonable adjustment requirements.
* Lead or contribute to internal panels and reporting activity.
* Provide reactive and – over time – more proactive learning support to the provider community.
Skills / Experience Required
* Experience interpreting educational assessments and understanding functional impact on a learner’s ability to meet assessment requirements.
* Knowledge of reasonable adjustments within an educational setting (essential).
* Strong empathy and resilience, with confidence handling difficult conversations.
* Understanding of the Equality Act 2010 in the context of professional education.
* Ability to analyse evidence, present clear decisions and manage a varied caseload.
* Experience supporting learners across a range of needs.
To Apply
* CV only, no covering letter required
Interview Process
* Stage 1: Online interview with the People Generalist and Senior Accreditation & Assessment Manager
* Stage 2: In-person interview with the Senior Accreditation & Assessment Manager and Head of Professional Standards, including a scenario-based assessment
Deadline
* No formal closing date – the organisation is keen to appoint as soon as possible and will interview on a rolling basis.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.